Promotional Terms and Conditions
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Promotional Terms and Conditions
ID.Me Discounts: ID.Me offer codes are applicable for full-price styles only excluding collab styles. Codes cannot be combined with any other discounts or offers, including sale styles. Additional exclusions may apply.
Student Beans Discounts: Student Beans offer codes are applicable to all items excluding collab styles. Codes cannot be combined with any other discounts or offers, including sale styles. Additional exclusions may apply.
Retail Offer: Exclusions apply. Cannot be combined with other discounts. Must scan code at checkout. Not valid on previous purchases. No rainchecks.
Welcome Offer: Email and SMS codes are applicable for full-price styles only. Code cannot be combined with any other discounts or offers, including sale styles. Additional exclusions may apply.
Refer A Friend: Refer a Friend offer codes are applicable for full-price styles only excluding collab styles. Codes cannot be combined with any other discounts or offers, including sale styles. Additional exclusions may apply.
Barstool Podcast: Offer is valid only in the continental US on heydude.com. Cannot be combined with gift cards or other discounts and offers. One time use only. Applies to no more than 15 items. Must enter code at checkout. Not valid on previous purchases. No rainchecks. Sales tax, shipping and handling are not included in total discounted purchase calculation. If you return a portion of your purchase all or a portion of the discount may be lost. HEYDUDE employees are not eligible.
Free Shipping: Valid on all orders with a pre-tax subtotal of $50 or more; other discounts applied to your order could change your subtotal. Exclusions apply.
HEYDUDE Affiliate Program
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Affiliate Program
HEYDUDE firmly believes that our success is tied to the success of our affiliate partners. Because of this belief, we treat our affiliate partners with as much care as we treat our customers. Join the HEYDUDE affiliate program today and start earning commissions by telling your audience about our mission to make the world feel supported and happy with the cushiest, comfiest, airiest, featheriest, and lightest shoes on Earth.
Highlights of our program include:
- Earn a competitive commission rate of up to 10%
- 14-day cookie—You get credit for orders within 14 days of the original click placed by the customer
- Exclusive newsletters with special content, opportunities, and product launches that you can adapt for your own marketing efforts
- Award-winning Affiliate management team from Gen3 Marketing, dedicated to your success
How do I apply?
Arbitration
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Arbitration Provision
Effective Date of this version: August 31, 2023
You and we agree that either party at the party’s sole election, can require that any Claim (as defined below) be resolved by binding arbitration.
IF YOU OR WE ELECT ARBTIRATION OF A CLAIM, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF IT WENT TO COURT, INCLUDING THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION. THE FEES ASSOCIATED WITH ARBITRATION MAY BE HIGHER THAN THE FEES ASSOCIATED WITH COURT PROCEEDINGS.
Special Definitions for this Arbitration Provision. For the purpose of this arbitration provision (“Arbitration Provision”), the following definitions shall apply:
“Claim” means any claim, controversy or dispute of any kind or nature between you and us.
Arbitration Administrators. One of the following arbitration administrators (“Administrator” or, collectively, “Administrators”) will administer the arbitration:
JAMS
18881 Von Karman Ave., Suite 350
Irvine, CA 92612
www.jamsadr.com
American Arbitration Association
120 Broadway, Floor 21
New York, NY 10271
www.adr.org
You may contact either of the Administrators to obtain information about arbitration, arbitration rules and procedures, fee schedules and claim forms.
Election and Initiation of Arbitration. You or we may elect arbitration under this Arbitration Provision with respect to any Claim, even if the Claim is part of a lawsuit brought in court. You or we may make a motion or request in court to compel arbitration of any Claim brought as part of any lawsuit. We will not elect or initiate arbitration of any Claim brought in a small claims court (or the equivalent), so long as the Claim remains in that court, is made solely on behalf of an individual and is not made as part of a class action, private attorney general action or other representative or collective action. You and we must follow the rules of the Administrators to initiate arbitration. If you initiate arbitration, you may choose one of the Administrators, and you must mail us any notice required by the Administrator to “Hey Dude Inc. Legal Dept., 13601 Via Varra, Broomfield, CO 80020, USA”. If we initiate arbitration, we will choose one of the Administrators, and will notify you in a manner likely to give you actual notice. If we have initiated arbitration, we will change the Administrator at your request if you notify us in writing at the above address within fifteen days of the date of any notice we send you of our initiation of arbitration.
Procedures and Law Applicable in Arbitration. This Arbitration Provision is made pursuant to a transaction involving interstate commerce and shall be governed by and enforceable under the Federal Arbitration Act (the “FAA”). Questions about whether any Claim is subject to arbitration shall be resolved by interpreting this Arbitration Provision in the broadest way it may be enforced, consistent with the FAA and the terms of this Arbitration Provision. The arbitrator will apply substantive law consistent with the FAA and applicable statutes of limitations, but the validity and enforcement of any class action waiver is a question for a court of competent jurisdiction, not an arbitrator, to decide. The arbitrator may award any damages or other relief permitted by applicable substantive law (but will not have power to review the enforceability or severability of the paragraph “No Consolidation or Joinder of Parties,” below), but the award shall determine the rights and obligations of only the named parties and only with respect to the Claims in arbitration. The rules and procedures of the Administrator, which you may obtain from the Administrator, shall govern the arbitration unless they conflict with this Arbitration Provision, in which case this Arbitration Provision will apply. The arbitrator will not be bound by, and this Arbitration Provision shall not be subject to, the federal, state or local rules of procedure and evidence that would apply in any court, or to state or local laws that relate to arbitration proceedings. You or we may have a hearing in arbitration. Any arbitration hearing that you attend in person will take place at a location in the federal judicial district most convenient for you. You or we may be represented by counsel. If you or we request, the arbitrator will honor claims of privilege recognized under applicable law and will use best efforts to protect confidential information (including through the use of protective orders). The arbitrator will make any award in writing and, at the timely request of either party, will provide a written statement of reasons for the award.
Costs. The party initiating arbitration will pay the initial filing fee. You may seek a waiver of the initial filing fee or any of the Administrator’s other fees (collectively, “Administrator’s Fees”) under any applicable rules of the Administrator. If you seek, but do not qualify for, a waiver, we will consider any written request by you for us to pay or reimburse you for all or part of the Administrator’s Fees if the arbitrator determines there is good reason for us to do so. We will pay any fees and costs we are required to pay by law. Otherwise, and except as provided in this Agreement, you and we will bear all of our respective fees and costs (including the Administrator’s Fees and the fees and costs relating to attorneys, experts and witnesses), regardless of who prevails. Allocation of fees and costs relating to appeals in arbitration will be handled in the same manner.
No Consolidation or Joinder of Parties. The arbitration of any Claim must proceed on an individual basis, even if the Claim has been asserted in a court as a class action, private attorney general action or other representative or collective action. Unless all parties consent, neither you nor we may join, consolidate or otherwise bring Claims related to two or more accounts, individuals or accountholders in the same arbitration. Also, unless all parties consent, neither you nor we may pursue a class action, private attorney general action or other representative or collective action in arbitration, nor may you or we pursue such actions in Court if any party has elected arbitration. You will not have the right to act as a class representative or participate as a member of a class of claimants with respect to any Claim as to which arbitration has been elected.
Judgment, Enforcement, Finality and Appeal. The arbitrator’s decision will be final and binding after fifteen days unless you or we seek an appeal of the award by making a written request to the Administrator. The appeal panel, which will consist of three arbitrators, will consider all factual and legal issues anew, will conduct the appeal in the same manner as the initial arbitration and will make decisions based on the vote of the majority. The panel’s decision will be final and binding. Any final decision of the arbitrator or of the appeal panel is subject to judicial review only as set forth under the FAA. An award in arbitration will be enforceable under the FAA by any court having jurisdiction.
Miscellaneous, Waiver, Severability, Survival. If you or we do not elect arbitration or otherwise enforce this Arbitration Provision in connection with any particular Claim, you or we will not waive any rights to require arbitration in connection with that or any other Claim. This Arbitration Provision shall survive: (i) suspension, termination, revocation of a HEYDUDE Gift Card or eGift Card, or changes of the terms and conditions; (ii) the bankruptcy or insolvency of any party; and (iii) any transfer of a HEYDUDE Gift Card or eGift Card you purchased to any other person or entity. If any portion of this Arbitration Provision is deemed invalid unenforceable, the remaining portions of this Arbitration Provision shall nevertheless remain valid and in force. In the event of a conflict or inconsistency between this Arbitration Provision and the other provisions of the terms and conditions, this Arbitration Provision shall govern. A photocopy or other image of the terms and conditions may be used in place of the originals for all purposes including litigation.
California Transparency in Supply Chains Act Disclosure
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California Transparency in Supply Chains Act Disclosure
The California Transparency in Supply Chains Act requires certain businesses to provide disclosures concerning their efforts to eradicate human trafficking and slavery from their direct supply chains. The disclosure is intended to provide consumers the ability to make more informed choices about the products and services they buy and companies they support. This is the Hey Dude Inc. (“HEYDUDE”) California Transparency in Supply Chains Act Disclosure ( ”Disclosure”).
HEYDUDE products are manufactured at contracted factories around the world. We strive to ensure all of our products are sourced, produced, and delivered to our customers in a manner that upholds international labor and human rights standards.
As such, HEYDUDE is committed to the global fight against forced, indentured, involuntary, trafficked, slave, compulsory, and child labor (collectively referred to here as “Coerced Labor”), and has implemented various measures to help ensure our product supply chain is free from such unlawful and unethical practices.
This Disclosure sets out the steps HEYDUDE takes, or has others take, to ensure that Coerced Labor does not taint our supply chain and serves as a reinforcement of our long-standing policy of conducting business with vendors who share our same values and high ethical standards.
VERIFICATION
HEYDUDE engages in a series of verification activities to identify, assess and manage the risk of Coerced Labor in our global supply chain. Specifically, we evaluate potential contracted factories against our rigorous standards and require them to agree to HEYDUDE’s terms of engagement prior to entering our supply chain. By agreeing to our terms of engagement, contracted factories are also bound by HEYDUDE’s Factory and Supplier Code of Conduct (the “Code of Conduct”). The Code of Conduct was created in line with the Fair Labor Association’s code of conduct and compliance benchmarks; it must be posted in a prominent location inside the factories in the local language(s) of the workers.
The Code of Conduct provides clear guidance on our expectations and addresses topics such as child labor, forced labor, work hours, wages, safety and health, non-discrimination and harassment. HEYDUDE intends to work with factories who understand that meeting the minimum standards contained in the Code of Conduct is a critical baseline from which manufacturing leadership, continuous improvement, and self-governance must evolve. Factories are expected to monitor their subcontractors and material suppliers and the work environment to ensure compliance with these laws and policies and obtain verification of compliance.
All of HEYDUDE’s factories and Tier 2 suppliers are also required to sign a Statement of Compliance, verifying that their operations are in compliance with all local laws and customs regarding hiring practices, wages and working conditions as well as the Code of Conduct. HEYDUDE uses the factory and supplier certifications as well as audits to verify and reduce the risk of Coerced Labor in its product supply chain.
HEYDUDE also takes steps to assess potential risks related to labor brokers and third-party recruiters in our supply chain. While the use of labor brokers and third-party recruiters in our supply chain is minimal, in each case HEYDUDE’s and our factories endeavor to require the labor broker or third-party recruiter to agree in writing to comply with all applicable laws and regulations covering their employees.
AUDITS
The issue of where Coerced Labor risks may lie in our supply chain, and how HEYDUDE assesses and manages those risks, are addressed through our audit processes. We will not knowingly work with factories or suppliers that use Coerced Labor, and utilize an internal monitoring team and accredited third-party auditors to conduct both scheduled and unannounced social compliance audits at our factories and our larger Tier 2 suppliers to evaluate and address risks pertaining to Coerced Labor in accordance with Worldwide Responsible Accredited Production (WRAP) principles.
Internal audits are performed twice per year and external audits are performed at least once per year at our contracted factories and larger 2 suppliers. We inspect for evidence of health and safety concerns, wage and social compliance, forced labor, child labor issues, harassment-free workplace policies, and environmental issues. Members of HEYDUDE’s supply chain monitoring team review the audits and assign the audited factory a color rating based on the severity of the findings from the audit. The audit rating is one tool used to determine whether the factory and/or its suppliers can remain active and produce for HEYDUDE.
The presence of Coerced Labor would mean the immediate failure of the audit and the right for HEYDUDE to require corrective action or terminate the contract with the factory or its supplier.
Beyond auditing, HEYDUDE engages in numerous activities with our factories to prevent Coerced Labor in our supply chain. This includes continuous improvement programs and capacity-building initiatives.
CERTIFICATION
HEYDUDE requires all of its contracted factories to sign a manufacturing agreement, which includes a statement that the factory conduct business in compliance with all applicable laws, rules and regulations and the Code of Conduct. Similarly, when the factory sub-contracts materials and/or labor, the Tier 2 suppliers are required to abide by these same compliance standards. Each factory and supplier certifies compliance with these terms and conditions prior to becoming an approved factory by signing a Statement of Compliance.
If HEYDUDE discovers that one of our contracted factories or its suppliers has violated any applicable laws, rules and regulations or the Code of Conduct, we may choose to cancel any outstanding orders, terminate the business relationship, and/or pursue legal action.
INTERNAL ACCOUNTABILITY
HEYDUDE maintains and enforces internal accountability standards for our employees which are set forth in our internal Worldwide Code of Ethics (“Code of Ethics”). The Code of Ethics outlines our broad commitment to “comply with all applicable laws, rules and regulations wherever we are located or do business, including applicable trade, tax, labor, employment, and consumer protection laws and regulations. This is the most fundamental policy underlying HEYDUDE’ commitment to ethical business behavior.”
We encourage any employee to seek guidance if they have questions or concerns. The Code of Ethics also requires that individuals report to their immediate supervisor or a member of HEYDUDE’s management team any violations of the Code of Ethics, the law, or other HEYDUDE policy. We will investigate all complaints promptly and thoroughly and expect all individuals to fully and candidly cooperate with such investigation. Non-compliance can result in corrective action, up to and including termination of employments. We may also exercise our right to notify the appropriate authorities of potential violations of applicable laws, rules or regulations.
Additionally, HEYDUDE has a whistleblower hotline (called the “Ethics Line”) for our employees and third parties with whom we partner to use if they find themselves in a situation which may lead to a violation of HEYDUDE policies or applicable laws or regulations. Our Ethics Line allows all who report to remain anonymous. We are committed to investigating and promptly responding to concerns, and we enforce a strict anti-retaliation policy for good faith reporting.
TRAINING
HEYDUDE employees complete online and facilitator-led training on our Code of Ethics as well as other compliance-related topics and sign an acknowledgment and agreement to abide by its principles. Employees are required to complete the training during their first 30 days of employment, and on a yearly basis thereafter. For our employees whose job functions involve overseeing production and/or the auditing of factories, HEYDUDE additionally provides internal and external training to ensure these individuals are knowledgeable and aware of the risks and most current issues and concerns regarding Coerced Labor.
We also regularly monitor reports and follow the developments of leadership in the industry such as the Footwear Distributors and Retailers of America and the American Apparel and Footwear Association.